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    • For Brands

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  1. Kik Bot Support
  2. Technical Questions

Technical Questions

Bots In Groups

  • Important Changes for Kik Bot Developers: Bots In Groups

Sending and Receiving Messages

  • Why am I getting SSL certificate errors when using the API?
  • Why did I get multiple start-chatting messages for a user?
  • Why didn't I get a start-chatting message for a user?
  • How can I send Emoji's?
  • How do "is-typing" messages differ from other message types?
  • Why aren't users automatically getting read receipts from my bot?

Communicating with the Bot API

  • Why isn't my webhook getting messages from Kik?
  • Why am I seeing read receipts at the same time as my message gets delivered?
  • Why am I receiving the same message multiple times before I've finished responding?
  • As a Dev, how can I detect if a Kik Card is closed?

Working with Video

  • The videos are taking a long time to send
  • Do videos have a mute and autoplay option?
  • What is "Error sending video message: <MIME Type> is not a supported Content-Type"?

Rate Limits

  • I am getting errors due to message limits
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Kik
  • Features
  • Community
    • Kik <3 Blog

      Stay fresh on the newest features, tips, and bots in the Kik blog. Never miss a thing.

    • Help Center

      Find answers to questions about your account and become a Kik pro.

    • Safety Center

      Check out ways to stay safe while messaging on Kik—for users and parents.

    • Law Enforcement

      Learn more about Kik's law enforcement initiatives and our emergency procedures.

  • Partners
    • For Brands

      Discover how branded Emojis, GIFs, and Chatbots connect and delight teens—in their world.

    • For Developers

      Build a bot and be a part of the chat revolution with simple API guides and developer support.

    • Case Studies

      See how Kik has worked with brands to drive record high impressions and engagement.

    • Resource Hub

      Become an expert on all things chat. Explore articles and reports to help you engage with teens.

  • Download