The bot rating feature is an exciting way for developers to gather feedback on how users are enjoying their bot’s experience. Ratings are only available for bots that are live within the Bot Shop. Once your bot has been approved and launched in the Bot Shop, users are able to rate your bot and send written feedback. The overall bot rating and the number of people who have contributed to the star rating are visible on the bot’s profile, the list view for the Bot Shop categories, and while searching within the Bot Shop. Read more about ratings here.
As a developer you are able to view the rating information from your users on the reporting page within the bot dashboard. The rating overview provides the developers with a breakdown of the star rating as well a total of the amount of ratings that the bot has received. The feedback section allows the developers to download written reviews, which are organized by month.
If your bot is not live within the bot shop or is going through the review process, the rating overview and downloading feedback sections will be inactive.
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You can update or change your Bot Shop profile at any time. Check out your stats and assets on the Bot Dashboard
Can’t find what you’re looking for? Email us at firstname.lastname@example.org.